Privacy Policy

TrashMap™ (gettrashmap.com) is a free listing board run by Red Block LLC in Cincinnati, Ohio. This page explains what we collect, why, and what we do with it. Questions? Email hello@gettrashmap.com.

What we collect

• Account info: your name, email, and password (stored scrambled, never in plain text).
• Phone number: if you give it. If you put a contact phone on a load you post, it appears on that post (like a classified ad) to approved haulers so they can call about that one job. We use your number for TrashMap texts only if you check the optional text box, and whether you opted in to texts is never shown to haulers or anyone else.
• Text opt-in: whether you checked the text opt-in box, and when.
• ZIP code and alert radius: if you're a hauler, so we can text or email you about loads near you.
• Load posts: photos, the property address, and the details you write about the load.
• Insurance papers: if a hauler uploads a certificate of insurance.
• Texts you send us: if you reply to one of our texts, we keep the message so we can answer you and honor STOP and HELP.
• Basic site visit counts: which page was visited, when, and from what site. No tracking cookies for this.

How we use it

• To run the load board: show loads, let haulers and posters contact each other, and keep accounts working.
• To send the texts and emails you asked for, like new-load alerts or notes about your own load.
• To find a load on the map from its address, and to guess its size from the photos.
• To keep the site safe and stop spam or misuse.
• To answer you when you write to us.

Who sees it

• Other users: anyone can see a load's photos, description, ZIP code, and neighborhood. The exact address and the contact details you choose to put on your post are shown only to haulers TrashMap has approved, so they can contact you about that one job, and every view is logged. Haulers are independent businesses, not TrashMap employees. They may use those details only for that job and may not text you, add you to a list, or use them for marketing. We never give haulers or anyone else your text opt-in or a list of phone numbers.
• Service providers that help us run the site, only for that purpose: website hosting and file storage, our database, our texting provider (Twilio), our email sending service, map lookups, and an AI service that estimates load size from photos. If we ever take payments, a payment company handles them and we never store card numbers.
• The law: if we're legally required to, or to protect someone's safety.

We do not sell or rent your personal information.

Text messages

TrashMap Load Alerts texts come from (513) 654-9993 and are sent by TrashMap, operated by Red Block LLC. We text only people who explicitly opted in on gettrashmap.com by checking an optional, unchecked box next to the phone field. The box is never required to sign up or post. The texts are only about your own loads and your own account: haulers get alerts about new loads that match the ZIP codes they work, and posters get texts about responses and updates on the job they posted.

No mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. We never sell, rent or share mobile numbers or opt-in data with third parties or affiliates for marketing.

SMS terms: TrashMap Load Alerts

• Program: TrashMap Load Alerts, from TrashMap, operated by Red Block LLC (Cincinnati, OH). Texts come from (513) 654-9993. Support: hello@gettrashmap.com.
• Who gets texts: only people who explicitly opted in on gettrashmap.com by checking an optional, unchecked box next to the phone field. Checking it is never required to sign up or to post. If you don't check it, we don't text you.
• What the texts are about: only your own loads and your own account. Haulers get alerts about new loads that match the ZIP codes they work (up to 5 a day, none 9 PM to 7 AM Eastern or during weekend and holiday quiet times) and notices about their account. Posters get texts about their own job only: when a hauler responds to the load they posted, status updates on that load, and notices about their account.
• No marketing, no third parties: we don't send promotional texts, we don't text on behalf of haulers or anyone else, and we don't sell leads or phone numbers. Your text opt-in is never shared with haulers or any third party, and we never sell, rent or share your mobile number or opt-in data with third parties or affiliates for marketing. Red Block LLC's own cleanout business never uses TrashMap texts or text opt-in data to contact anyone. We only pass your number to our texting provider (Twilio) to deliver the texts you asked for.
• Where you opt in: haulers on gettrashmap.com/signup, with the box reading: "Text me new jobs near me (optional). TrashMap texts. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help." Posters on gettrashmap.com/post and gettrashmap.com/signup?intent=poster, with the box reading: "Text me updates about my load (optional). TrashMap texts. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help."
• Confirmation text: right after you opt in we send one text: "TrashMap Load Alerts (TrashMap, operated by Red Block LLC): you're opted in to texts about your own TrashMap loads and account. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out."
• Message frequency varies.
• Msg & data rates may apply.
• To stop: reply STOP to any text at any time. We send one reply confirming you're unsubscribed ("You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe."), then no more texts. Reply START to opt back in.
• For help: reply HELP (reply: "Reply STOP to unsubscribe. Msg&Data Rates May Apply."), or email hello@gettrashmap.com.
• Carriers are not liable for delayed or undelivered messages.

More detail is in the text alerts section of our Terms.

How long we keep it

• Account info stays while your account is open.
• Load posts and photos stay while the load is up, then for a while after for our records.
• We keep a record of texts and alert emails sent, STOP requests, and email unsubscribes so we can keep honoring your choice.
• Want your account and info deleted? Email hello@gettrashmap.com and we'll delete it within 30 days, except anything we're required by law to keep.

Keeping it safe

We use reasonable steps to protect your info, like encrypted connections and scrambled passwords. No website is perfect, so please use a password you don't use anywhere else.

Kids

TrashMap is for adults 18 and older. We don't knowingly collect info from children.

Changes

If we change this policy, we'll update it here and change the date at the top.

Contact

Red Block LLC · Cincinnati, OH
hello@gettrashmap.com